We understand that finding affordable mental healthcare may feel like a daunting task. With rising medication and therapy costs, many people can find it hard to access the support they need within their budget.
We're on a steadfast mission to change that.
Here, we’ll guide you through using insurance for mental health services at Cerebral, making it easier and more affordable to get the care you deserve.
At Cerebral, we continuously collaborate with insurance partners to expand access to our online mental health services. This expansion aims to provide more people with access to our affordable therapy and psychiatry options, potentially reducing cost as a barrier.
By working with various insurance providers and growing our partnerships, we strive to offer affordable therapy and medication management to all who need it.
Understanding your insurance coverage is essential if you’re looking for low-cost therapy, affordable medication management, or both. With Cerebral, you can connect with licensed prescribers and therapists who accept:
Availability is based on state, and you can find the full details here.
Wondering if you can use your insurance for Cerebral? Here are the steps you can take to check your insurance coverage for therapy and/or medication management:
It never hurts to double-check. You could also reach out to your insurance company to verify if they cover mental health services, including therapy sessions and medication management for mental health conditions, under your plan.
Because we're working toward adding new partners to provide low-cost therapy and medication management, you always have the option of signing up and using your insurance at a later date if your carrier becomes a partner.
After you’ve confirmed your eligibility, getting started with Cerebral is easy. Here’s how it works:
The majority of our clients are able to see someone within a week, and while most of them are happy with their first choice, you can pick a new one whenever you want for any reason.
With insurance, you can access all subscription plan benefits for $30 per month. This fee includes a range of services and features designed to support your mental health goals, including:
It’s important to note that CerebralRx medication costs are billed separately and are not covered by insurance benefits. If you choose to fill your prescription through another pharmacy, your insurance may cover those medications. You may also be responsible for additional cost share fees such as copays and deductibles.
Depending on your insurance plan, you could be responsible for additional cost-share fees like copayments, coinsurance, or the full cost of services if you haven't met your deductible.
If you’re newer to the ins and outs of insurance (or, understandably, get a little confused by it), here’s what those terms mean:
Your insurance company will send you an explanation of benefits (EOB) outlining any additional costs. For copays and your deductible, you might be able to offset costs by using tax-free dollars from a flexible spending account (FSA) or health savings account (HSA).
No one likes surprise bills, so we also notify you of any owed cost share fees 7 days before charging the payment method on file.
At Cerebral, we offer a network of fully licensed and trained prescribers and therapists that you can connect with all from the comfort and convenience of your home.
At Cerebral, we display profiles of in-network providers, allowing you to choose the one that best fits your needs and is in-network with your payer.
When using insurance for Cerebral, you’ll be able to meet with your care team whenever clinically appropriate. We’ll manage all the billing and claim submissions for you so you can focus on getting high-quality care.
You can also message our care team for support between sessions. They're available during business hours and will respond to you within 1-3 business days.
If you would prefer not to use your in-network coverage or aren't covered by insurance or one of our partners, there are other options.
FSA or HSA accounts allow you to set aside pre-tax money for medical expenses, often including mental health services. You can absolutely use your HSA or FSA card as your primary payment method in your Cerebral account.
Just a reminder: These accounts could also be used to cover copays and your deductible.
It's always helpful to double-check and get more information. Contact your insurance provider to find out more about HSA or FSA options and how to submit receipts for reimbursement. They can also provide answers to any questions you have about submitting a claim, using your HSA or FSA funds, or receiving reimbursements.
If you decide to choose an out-of-network clinician, you can request a special type of itemized receipt (known as a superbill) that typically includes:
Our team would be happy to assist you with this process — all included with your subscription plan. Then, all that’s left is submitting it to your insurance provider for reimbursement.
How to get one: To request a superbill, simply log into your account and send us a message.
We’re continuously working to onboard new payers to expand our insurance coverage. If your insurance provider isn't currently on our list, as a Cerebral client, we'll notify you via email when new partners are added. This way, you can start using your plan benefits as soon as your carrier becomes available.
At Cerebral, we understand the importance of accessible mental health care. That's why we're committed to expanding our insurance partnerships to provide more people with the support they need.
We're actively working to onboard new providers so our clients can have more options for affordable mental health care.
Navigating insurance coverage for mental health services can be challenging, but we’re doing what we can to make it easier. Our expanded insurance partners and low-cost monthly subscription plans for insured clients can help you receive high-quality care with the convenience and affordability you deserve.
Check your insurance coverage today and take the first step toward better mental health.
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