Our insurance plan costs $30 a month plus any additional cost-share that is determined by your insurance plan. The $30 per month fee gives you access to all of Cerebral benefits, such as:

• Quick access to care (typically less than a week)
• Flexibility to choose your own preferred in-network clinician
• A personalized treatment plan
• Unlimited messaging with your care team between visits
• Access to a team of on-call clinicians with responses in 2 business days or less
• In-app resources and therapeutic exercises
• Superior customer service
• Additionally, for patients on medication plans, access to CerebralRx, our at-home medication delivery service with free 2-day delivery.

* Please note: Medication costs are billed separately and are not covered by your insurance benefits

Anthem Blue Cross Blue Shield of Georgia:

• Medication-Only: GA

Cigna:

• Medication & Therapy: AZ, CA, FL, GA, IL, NY, PA, TX, VA, WA

Blue Shield of California:

• Medication & Therapy: CA

Blue Cross and Blue Shield of Illinois:

• Medication & Therapy: IL

Blue Cross and Blue Shield of Texas:

• Medication & Therapy: TX

Blue Cross Network (BCN) of Michigan:

• Medication & Therapy: MI

Blue Cross and Blue Shield of Arkansas:

• Medication-Only: AR

Blue Cross and Blue Shield of Nebraska:

• Medication-Only: NE

Capital Blue Cross and Blue Shield:

• Medication & Therapy: PA

CareFirst Blue Cross and Blue Shield:

• Medication-Only: DC, MD

Highmark - Blue Cross and Blue Shield:

• Medication & Therapy: PA
• Medication-Only: WV

Humana:

• Medication-Only: KY

United Healthcare/Optum:

• Medication & Therapy: FL, LA, OK, PA, SD, TX, UT, VA, WA
• Therapy-Only: IA, IL, MA, NY, OR
• Medication-Only: AR, AL, AZ, CA, CO, GA, HI, KY, MI, MN, NH, NM, NC, ND, WI, WY

You will be able to meet with fully licensed and trained prescribers and therapists depending on the type of service you choose.

Therapy

Meet with your therapist once a week, or up to 5 times a month. Log into your account and click on Messages, and then Therapist Chat, to send them a message between sessions if necessary.

Medication

Meet as often as clinically necessary as recommended by your prescriber — typically once a month. You can log into your account and send a message to our on-call care team anytime for additional support.

Depending on your insurance plan, you may be responsible for additional cost share fees (also known as member responsibility), such as copayments, coinsurance, or the full cost of services if you have not met your deductible. Your insurance company will send you an Explanation of Benefits (EOB) once the claim is processed, outlining any additional costs you may be responsible for. Please be aware that Cerebral will also notify you of any owed cost share three days prior to charging the payment method on file.

Here is a quick overview of some common insurance-related terms:

• Copayment (Copay): A fixed amount you pay for covered services at the time of your visit.
• Co-insurance: A percentage of costs of a covered healthcare service you pay after you have paid your deductible.
• Deductible: The amount you pay out of pocket for healthcare services before your health insurance plan begins to pay. This includes all healthcare services, not just those through Cerebral. You do not start over meeting your deductible when you join Cerebral.

At Cerebral, we will show you profiles of eligible providers so you can select the one that best meets your preferences. By showing you participating providers, you can reduce the chances of your visit being billed out-of-network or denied by your insurance company.

At Cerebral, we are continuously collaborating with new payers to broaden our insurance coverage. If your current provider is not supported yet, please know that we are actively working to onboard new ones. As a Cerebral member, you can always request verification of your payer when a new provider is added, and we will seamlessly transition you to our insurance plan.